Dental Medicaid eligibility: DentaQuest, MCNA and Michigan CHAMPS
Medicaid and CHIP patients can lose or change coverage month to month, so many offices check them again close to the appointment.
How it works today
Today that usually means logging in to the state or plan portal -- DentaQuest's Medicaid and CHIP portal, MCNA, or Michigan's CHAMPS -- once per patient, confirming eligibility for the date of service, and copying what you find into the patient's record.
Because eligibility can change from one month to the next, a check done a week ahead may not hold on the day, which is why many offices recheck on the day.
How it works with Stratus
- Our AI calls the insurance payer for the practice. We make those calls for you, so there are no phone calls and no portals for the front desk.
- Every breakdown is checked by a real person. Breakdowns are custom: codes, frequencies, limitations and history, not just "active".
- Results are written back into your practice management system, so the front desk sees them where it already works.
- We've added Medicaid portals: DentaQuest's Medicaid and CHIP portal, MCNA, and Michigan's CHAMPS. We check them with your office's own login.
- We've added same-day checks for the insurances you pick, like Medicaid: those patients are checked on the day of the appointment.
Questions
Which Medicaid portals does Stratus check?
DentaQuest's Medicaid and CHIP portal, MCNA, and Michigan's CHAMPS. We check them with your office's own login.
Can Medicaid patients be checked on the day of the appointment?
Yes. Same-day checks are available for the insurances you pick, like Medicaid: those patients are checked on the day of the appointment.
Where do the results go?
Results are written back into your practice management system, and every breakdown is checked by a real person.
How do we try it?
A demo takes about fifteen minutes, and a free trial is available, with no commitment.
Next step
See it on one of your patients
A thousand practices have already stopped calling insurance. A demo takes about fifteen minutes: in the demo, Cade runs one of your real patients' verifications live. A free trial is available, with no commitment.
Pick a time with CadeWhat does verification cost your front desk? (30-second calculator)Or call us: 385-396-8149